Analista Comercial SR
Core
Bridge between customers, sales team, and operations to manage order flow, support sales, and ensure delivery timelines for pharmaceutical excipients and plant-based ingredients.
Role type
Senior Commercial Analyst (Customer Services)
Builds
Order management, sales support, and customer experience solutions for the Qualicaps business unit.
Domain
Pharmaceuticals / Plant-based ingredients
Deliverable
product features
Required skills
Order management, sales support, ERP systems (TOTVS Protheus), data analysis, market trend analysis, process improvement, negotiation, problem-solving, proactive communication.
Preferred skills
Knowledge of ERP systems, Office suite, advanced English, Spanish.
Responsibilities
Receive and analyze purchase orders against commercial proposals; Track order status from receipt to production, billing, and delivery; Coordinate with PCP, Logistics, Quality, and Finance; Monitor production schedules and proactively manage timeline changes; Support Account Managers and sales team; Prepare commercial proposals; Assist in resolving issues related to delays, product availability, and invoice discrepancies; Identify market opportunities and contribute to process improvements; Participate in trade shows and training events; Execute sales to small and medium clients when needed.
Seniority
Senior, hands-on IC