Senior Client Onboarding Specialist
Core
Enable trading clients to adopt and configure Nasdaq's Eqlipse Trading platform through expert training, business configuration, and go-live support.
Role type
Senior Client Onboarding Specialist (Financial Markets Technology)
Builds
Client onboarding journeys for Eqlipse Trading platform adoption
Domain
Financial services / Capital markets technology
Deliverable
client delivery
Required skills
Client onboarding, training delivery, business configuration, financial markets knowledge, enterprise software configuration, complex concept explanation, stakeholder management
Preferred skills
Nasdaq product experience, FIX protocol/APIs familiarity, instructional design, e-learning tools (Articulate), adult learning methodologies
Responsibilities
Deliver tailored training programs and workshops; Lead business configuration activities; Develop and maintain training materials; Assess and validate client readiness; Partner with Sales, Product, Technology, and Support teams
Seniority
Senior, hands-on IC