Salesforce Administrator
Core
Manage and develop the Salesforce environment to support a global user base, solve business challenges, and improve platform adoption for data-driven decision-making.
Role type
Salesforce Administrator
Builds
Platform solutions including flows, validation rules, and complex reports
Domain
Enterprise CRM / Cloud Computing
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce environment administration, user permission management, data updates, troubleshooting, flow building, validation rules, report design, root cause analysis, scalable solution design, data security governance, audit compliance, platform governance, sandbox environment management, structured release processes
Preferred skills
Advanced Admin certification, Platform App Builder certification, marketing automation platform experience, subscription billing platform experience, CRM Analytics familiarity
Technologies
Salesforce, Sales Cloud, Service Cloud, CRM Analytics
Responsibilities
Administer and support the Salesforce environment including daily triage and troubleshooting; Build and maintain platform solutions to improve efficiency; Partner with internal teams to shape the product roadmap and prioritize the feature backlog; Analyze incident root causes and drive user adoption; Uphold standards for data security and platform governance
Seniority
Mid-level, hands-on IC