Quality Manager
Core
Manage, develop, and optimize customer satisfaction through stringent implementation and monitoring of quality parameters, process improvement, and compliance-driven quality management for plant-based ingredients and pharmaceutical excipients.
Role type
Senior IC Quality Manager (Food/Pharma)
Builds
Operational Quality systems, customer satisfaction scores, and zero-defect performance at manufacturing sites.
Domain
Food ingredients and pharmaceutical excipients manufacturing
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Quality management system expertise, food safety principles (ISO 22000/GMP/FSSC:22000), operational excellence concepts, leadership and team development, strategic planning, audit management, corrective action leadership, cost of poor quality analysis, regulatory compliance, cross-functional influence, multicultural team management
Preferred skills
Master's degree in technology or engineering, fluency in English and Hindi, experience in food industry, ability to coach managers, knowledge of In Process Control laboratory systems
Technologies
ISO 22000, GMP, FSSC:22000, Roquette Total Quality System tools
Responsibilities
Lead the implementation of the Total Quality System and related process tools at the site, manage and develop the Operational Quality team and network, organize internal and external quality audits, lead follow-up of major quality failures corrective actions, monitor Quality performance to ensure zero defect, apply and maintain product licenses and system certificates, support the In Process Control laboratory in maintaining quality control standards, lead the plant Quality team in customer claim handling and audit responses, reduce Cost of Poor Quality (COPQ), and design and roll out training programs to embed the Total Quality Culture.
Seniority
Senior, hands-on IC with strategic leadership
