Senior Manager Trade Surveillance Operations
Core
Lead a high-performing operations team to drive service excellence for clients and exchanges, ensuring the integrity and efficiency of trade surveillance processes.
Role type
Senior Manager, Trade Surveillance Operations
Builds
Trade surveillance processes and client service operations
Domain
Capital markets / Financial services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, operational discipline, complex issue resolution, process improvement, budget management, stakeholder communication
Preferred skills
Capital markets experience, fintech background, familiarity with market surveillance platforms, global team management
Technologies
client data systems, billing operations, market surveillance platforms
Responsibilities
Lead, develop, and retain a team of operations professionals; Own team performance and operational outcomes; Troubleshoot and resolve complex issues for clients and exchanges; Evaluate and improve business processes and workflows; Coordinate financial and budget activities
Seniority
Senior, hands-on IC with people management
