Analyst—Information Developer / Technical Writer
Core
Managing Help Center releases and publishing product information for Nasdaq Eqlipse financial market infrastructure solutions.
Role type
Information Developer Analyst (Technical Writer)
Builds
Modern Help Centers for Nasdaq Eqlipse products
Domain
Financial markets technology / Trading infrastructure
Deliverable
product features
Required skills
Technical writing, Release management, XML-based authoring, Agile workflows, Software documentation, Business analysis, Process documentation, Customer-facing content creation, Cross-functional collaboration
Preferred skills
MadCap Flare, Jira, Financial markets knowledge, Early professional experience in software documentation
Technologies
MadCap Flare, Jira
Responsibilities
Plan, coordinate, and publish product information for Help Center releases; Collaborate with developers, business analysts, and project managers; Ensure release information is clear, accurate, and delivered on time; Build understanding of how software changes affect business and technical users; Contribute to a consistent and high-quality release experience for customers
Seniority
Analyst, foundational IC