Control Room Operator
Core
Monitor gaming system status and soundness to ensure seamless functionality and support customer experience.
Role type
Control Room Operator
Builds
Gaming content and technology systems
Domain
Gaming / Entertainment
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
data reporting, attention to detail, computer systems proficiency, data entry, protocol adherence, ticket management, log archiving, incident reporting
Preferred skills
decision making, time management, organizational skills, customer service
Technologies
gaming systems applications
Responsibilities
Track gaming system status and soundness, complete manual activities in gaming systems applications, prepare and report daily activities and incidents, record activities and archive daily logs, open production tickets for system issues, provide customer support and address client concerns
Seniority
Entry-level to Mid-level, hands-on IC
