Customer Care Analyst II - Department of Finance
On-site · United States
Core
Serve as a liaison between customers and City agencies, handling billing, collections, and customer inquiries.
Role type
Customer Care Analyst
Builds
Customer service interactions and billing/collection records for City agencies
Domain
Municipal government / Finance
Deliverable
client delivery
Required skills
billing policy interpretation, customer service, data entry, record maintenance, basic math, Microsoft Office
Preferred skills
municipal government experience, billing/collection experience
Technologies
Microsoft Office (Excel, Word), office systems