General Clerk (NCS) - Mayor's Office of Employment Development
Core
Provides office support to the Summer YouthWorks Data Assistant and staff, handling public inquiries, call screening, and administrative tasks for youth and worksite programs.
Role type
General Clerk (Administrative Support)
Builds
Office operations and data support for the Summer YouthWorks program
Domain
Public sector / Social services
Deliverable
dashboards & analysis
Required skills
Data entry, Database search, Call screening, Customer service, Office equipment operation, Document organization, Supply ordering, Project tracking
Preferred skills
MS Office (Word, Excel, SharePoint), Virtual communication platforms (Webex, Zoom, Teams)
Responsibilities
Answer multi-line telephone system and screen incoming calls; Provide accurate information to the public regarding YouthWorks programs; Use the YW System to answer participant and worksite inquiries; Maintain electronic equipment distribution list and log; Assist with organizing materials for mailings and presentations; Track documents drop-off appointments; Operate office equipment including fax, copiers, scanners, and computers.