Test Center Representative
Core
Administers, scores, and processes various tests; provides training and responds to inquiries; ensures security and confidentiality of test materials.
Role type
Test Center Representative
Builds
Test administration services for students and employees
Domain
Education / Testing Services
Required skills
Test administration, scoring, data entry, customer service, policy interpretation, accessibility support (reading/scribe services), technical troubleshooting
Preferred skills
Microsoft Office proficiency, attention to detail, time management
Technologies
Microsoft Office Professional
Responsibilities
Set up tests according to protocol, monitor test administration, scan and submit scores, respond to complex inquiries, direct students to testing software, ensure security of test records, provide accommodations for disabilities, welcome visitors, provide administrative support
Seniority
Entry-level, 1 year experience