Customer Order Coördinator (Capelle a/d Ijssel)
Core
Central point of contact for customers and internal stakeholders to ensure orders are processed correctly and delivered on time.
Role type
Customer Order Coordinator
Builds
Order fulfillment and delivery for industrial component customers
Domain
Industrial components / Supply Chain
Deliverable
product features
Required skills
Order management, delivery tracking, stakeholder coordination, process improvement, prioritization, Microsoft Office, ERP/CRM systems
Responsibilities
Manage and follow up on customer orders, monitor delivery times, proactively inform customers about order status and delays, coordinate with suppliers and internal departments, identify bottlenecks and contribute to process improvements, support optimal customer experience throughout the order process
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