Vice President, Infrastructure Operations
Core
Operational leader responsible for running 24/7 global infrastructure operations, ensuring availability and performance across network, cloud, endpoint, collaboration, and identity platforms for UFC, WWE, IMG, PBR, and OLE brands.
Role type
Vice President, Infrastructure Operations
Builds
Global hybrid IT infrastructure (cloud + on-prem) supporting live events and enterprise services
Domain
Sports & Entertainment / Enterprise IT Operations
Required skills
Operational leadership, Reliability Engineering (SRE), Service Management (ITIL/ITSM), Financial Acumen, Crisis Management, People Leadership, Strategic Communication, Execution Focus, Continuous Improvement
Preferred skills
Sports/media/event environment experience, Vendor negotiation, M&A/carve-out transformation experience, ITIL Expert/PMP certifications
Technologies
ServiceNow, Datadog, Splunk, Intune, JAMF, Endpoint Central, M365, Slack, Box, Zoom, Okta, Entra ID, CrowdStrike, Palo Alto, SD-WAN
Responsibilities
Lead global 24x7 infrastructure operations and serve as Incident Commander for high-severity outages; Mature ITSM processes and drive service-level accountability; Develop SLOs/SLIs and oversee reliability engineering/automation; Manage vendor relationships and govern OPEX/CAPEX budgets; Lead disaster recovery and business continuity planning; Mentor and scale global operations team
Seniority
Executive (VP), hands-on leadership