Coordinator Patient Access
Core
Patient Access Coordinator serving as a customer service liaison and registration specialist for patients at a community health center's Emergency Department.
Role type
Patient Access Coordinator (Registration)
Builds
Patient check-in/out processes, appointment scheduling, and follow-up visit management for the Emergency Department.
Domain
Healthcare / Community Health Center
Deliverable
product features
Required skills
Customer service, administrative experience, bilingual Spanish/English fluency, telephone communication, medical terminology knowledge, Electronic Medical Record (Epic) navigation
Preferred skills
Experience with electronic medical record technology
Responsibilities
Check-out appointments and create follow up visits or recalls, Book, cancel and/or reschedule appointments for walk-in patients, Answer phones, Document telephone encounters and RX refill requests, Navigate and document in the Electronic Medical Record (Epic)
Seniority
Entry-level to Junior