General Merchandise Team Leader
Core
Plans, directs, and supervises team members in day-to-day operations across various store departments to drive sales and ensure efficient customer service.
Role type
General Merchandise Team Leader
Builds
Store departments (e.g., meat, bakery, produce, deli) and overall store operations
Domain
Retail
Deliverable
product features
Required skills
Staffing and hiring, P&L management, shrink control, customer service, conflict resolution, financial analysis, mentoring, training delivery, succession planning
Preferred skills
Rotational experience in multiple store areas, suggestive selling techniques
Technologies
None
Responsibilities
Supervise team members in daily operations, mentor and coach team members, maintain store appearance and product presentation, manage staffing needs, document disciplinary actions, achieve sales targets and maintain shrink, ensure team training completion, promote a safe work environment
Seniority
Individual Contributor, Management Level