Lead Supervisor II
Core
Lead Supervisor responsible for maintaining strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
Role type
Lead Supervisor II (Retail)
Builds
Sales floor operations and customer experience for Coach retail stores
Domain
Fashion retail
Deliverable
product features
Required skills
Sales leadership, team management, sales data analysis, recruiting and interviewing, performance evaluation, training, conflict resolution, compliance enforcement
Preferred skills
Strategic agility, developing direct reports, building effective teams
Technologies
None stated
Responsibilities
Establish trust and collaboration within the store team, monitor and analyze sales data to enhance performance, execute forward-planned strategies to achieve store goals/KPIs, support recruiting and high-level training, provide feedback to improve individual performance, enforce company policies and store operational procedures
Seniority
Mid-level, hands-on IC