Softgoods Supervisor
Core
Oversee daily operations of assigned retail departments (cash, softgoods, hardgoods, or grocery) to ensure high customer service and operational standards.
Role type
Retail Department Supervisor
Builds
Store operations and customer experience
Domain
Retail / Softgoods
Deliverable
product features
Required skills
Team leadership, merchandising, inventory management, loss prevention, policy compliance, scheduling, customer complaint resolution
Preferred skills
Analytical skills, planning and organization
Technologies
RF unit, GT System
Responsibilities
Ensure high level of customer service, oversee day-to-day operations, train associates on policies and procedures, complete ordering and replenishment, supervise team and ensure cross-functional collaboration, execute GT System policies, lead merchandising activities, participate in inventory management, resolve customer complaints, open and close store, ensure health and safety compliance, follow loss prevention best practices, ensure tobacco and lottery compliance
Seniority
Junior to Mid-level, hands-on IC