Patient Access Representative _ Admissions Registration
Core
Greet patients, verify insurance, register for services, collect payments, and maintain accurate patient records to ensure a smooth intake experience.
Role type
Patient Access Representative (Admissions Registration)
Builds
Patient registration and intake workflows for an adult medical center
Domain
Healthcare / Revenue Cycle Management
Required skills
Patient registration, insurance verification, payment collection, EMR data entry, regulatory compliance, customer service, Microsoft Office proficiency
Responsibilities
Greet and assist patients with professionalism; Complete timely and accurate patient registration including demographic and insurance verification; Obtain necessary patient signatures on consent forms and financial documents; Verify insurance eligibility and benefits using electronic tools; Determine and collect patient co-pays, deductibles, or deposits; Collaborate with clinical and security teams to prioritize patient intake; Accurately enter and maintain patient data in the electronic medical record (EMR); Respond promptly to patient and family inquiries; Stay informed on payer guidelines and hospital policies; Support process improvements and assist in training new staff.