Patient access representative (Rotating Shift)_Part Time
Core
Greet patients, verify insurance, register for services, collect payments, and maintain accurate patient records to ensure a smooth intake experience.
Role type
Patient access representative (part-time, rotating shift)
Builds
Patient intake workflow and registration data
Domain
Healthcare / Revenue Cycle
Required skills
Patient registration, insurance verification, payment collection, EMR data entry, regulatory compliance, customer service, Microsoft Excel/Word
Responsibilities
Greet and assist patients with registration and insurance verification; Collect co-pays, deductibles, and deposits; Obtain patient signatures on consent and financial forms; Maintain accurate patient data in electronic medical record systems; Collaborate with clinical teams to prioritize patient intake based on acuity; Respond to patient inquiries with empathy and professionalism.