Patient Access Representative - ED (3:00 PM - 11:30 PM)
Core
Greet patients, verify insurance, register for services, collect payments, and maintain patient records in the Emergency Department.
Role type
Patient Access Representative (ED)
Builds
Patient registration and intake workflows for the Emergency Department
Domain
Healthcare / Revenue Cycle Management
Required skills
Patient registration, insurance verification, payment collection, EMR data entry, regulatory compliance, patient intake prioritization
Preferred skills
Analytical skills, process improvement, training new staff
Technologies
Electronic Medical Record (EMR), Revenue Cycle Healthcare Systems, Microsoft Word, Microsoft Excel
Responsibilities
Greet and assist patients, families, and visitors in the Emergency Room; Complete timely and accurate patient registration including demographic and insurance verification; Obtain necessary patient signatures on consent and financial documents; Verify insurance eligibility and update records; Determine and collect patient co-pays, deductibles, or deposits; Collaborate with clinical and security teams to prioritize patient intake; Accurately enter and maintain patient data in the EMR.
Seniority
Entry-level to Junior