Service Cad/Cam TPT
Core
Provide IT and software support to TRUMPF industrial clients, ensuring systems are installed, configured, and integrated into client IT environments for Industry 4.0 adoption.
Role type
Senior IC IT support specialist (industrial software)
Builds
Stable IT infrastructure and software configurations for manufacturing clients
Domain
Industrial manufacturing / Industry 4.0 / IT infrastructure
Required skills
Remote IT support, Windows administration, Network configuration (TCP/IP, VLANs, DNS, firewalls), Database connectivity, Troubleshooting, Client/server configuration
Preferred skills
Industrial context experience, ERP/MES/CAM project implementation, TRUMPF software familiarity
Technologies
Windows, TCP/IP, VLANs, DHCP, DNS, VPN, Firewalls, SQL, ERP/MES/CAM
Responsibilities
Provide remote technical support (phone and remote) for B2B clients, Diagnose and resolve software installation and configuration issues, Assist in on-site software implementation projects, Analyze client IT environments (networks, industrial PCs, servers), Train client users and technical teams
Seniority
Mid-level, hands-on IC