Community Manager & Brand Fans Club Leader
Core
Shape brand conversations, drive engagement, and build authentic connections across social platforms to strengthen marketing and innovation.
Role type
Community Manager & Brand Advocacy Lead
Builds
Social media campaigns, consumer-generated content (UGC), and brand advocacy programs
Domain
Consumer Goods / Social Media Marketing
Deliverable
product features
Required skills
Social media strategy, content creation (video/written/visual), social listening, analytics & reporting, cross-functional collaboration, crisis communication protocols
Preferred skills
Social listening tools (Brandwatch, Sprinklr), influencer marketing, CRM systems, loyalty program management
Technologies
Instagram, TikTok, Facebook, Reddit, YouTube, Brandwatch, Sprinklr
Responsibilities
Build and manage platform-specific content calendars; Create and amplify content and campaigns; Manage daily interactions across social platforms; Analyze performance and report insights to optimize engagement; Collaborate with brand, media, and design teams to deliver unified social strategy; Support CRM and loyalty initiatives
Seniority
Mid-level, hands-on IC