Manager, Service Delivery (12 Month Fixed Term Contract)
Core
Strategic management of broadcast service providers and delivery of new technical initiatives across the WBD APAC region.
Role type
Manager, Service Delivery (Broadcast & Media)
Builds
Regional supplier portfolio, commercial contracts, and transformation initiatives for broadcast services.
Domain
Broadcast & Media Technology
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
contract negotiation, supplier management, RFI/RFP lifecycle management, project management, stakeholder management, cost optimization, technical solution evaluation
Preferred skills
PMP/PRINCE2 certification, experience with IP transport technologies (SRT, Zixi, SMPTE 2110), cloud playout expertise
Technologies
SRT, Zixi, SMPTE 2110, CDN, public-cloud transport, satellite, fiber
Responsibilities
Own relationship lifecycle for broadcast service providers; lead service-performance governance (SLAs, KPIs); lead commercial negotiations for contracts and change requests; run full RFI/RFP processes for new solutions; manage end-to-end change request processes; drive transition-to-BAU hand-offs.
Seniority
Manager, strategic oversight with hands-on execution
