Sr. Technical Field Engineer - Returns Center - Upper Marlboro, MD
Core
Lead IT systems reliability and operational performance for a distribution center returns facility.
Role type
Senior Technical Field Engineer (Data Center Operations)
Builds
Distribution center data center operations and IT system infrastructure
Domain
Logistics / Data Center Operations
Deliverable
infrastructure
Required skills
Network administration, Server management, Hardware troubleshooting, Vendor management, SLA monitoring, On-call escalation handling
Preferred skills
None stated
Technologies
None explicitly listed
Responsibilities
Manage vendor resources and workflows to meet service level agreements, Maintain data center infrastructure to predefined standards, Provide training and onboarding for vendor technicians, Troubleshoot and resolve IT system escalations 24/7
Seniority
Senior, hands-on IC
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