IT Infrastructure Engineer
Core
Troubleshoot and solve challenging firmware and hardware issues for servers in a global AI data center environment.
Role type
Senior Data Center IT technician
Builds
Supports full-stack AI cloud platform compute, storage, and networking infrastructure
Domain
AI infrastructure / Data center operations
Deliverable
infrastructure
Required skills
Server hardware troubleshooting, Unix/Linux command line, Equipment monitoring, Data analysis, System architecture knowledge
Preferred skills
Component-level electronics repair (SMD), Network equipment troubleshooting, Driving license type B
Technologies
Unix/Linux, Server hardware, Network equipment
Responsibilities
Solve challenging firmware and hardware related issues with servers, Take charge of hardware problem management and solutions, Act as subject matter expert and point of escalation, Create new processes and documentation for IT hardware team, Collaborate with R&D to improve hardware designs, Collaborate with vendors on warranty replacements (RMA)
Seniority
Senior, hands-on IC
