Account Coordinator
Core
Manage end-to-end order-to-delivery processes for assigned customer accounts, ensuring accurate order entry, validation, monitoring, and timely delivery while acting as the primary point of contact.
Role type
Account Coordinator (Supply Chain Operations)
Builds
Order fulfillment and delivery schedules for industrial power systems customers
Domain
Industrial manufacturing / Supply Chain / Logistics
Required skills
End-to-end order-to-delivery process management, Supply chain operations, Order fulfillment management, Logistics and transportation coordination, Demand and supply planning fundamentals, Issue resolution and escalation management, Cross-functional collaboration
Preferred skills
ERP systems knowledge (QAD, EE, CBS/SAP), Root cause analysis, Data accuracy and validation
Responsibilities
Manage the end-to-end order fulfilment process, Act as the primary point of contact for assigned customers, Manage order changes, cancellations, exceptions, and shipment risks, Coordinate shipments and delivery schedules, Collaborate with Sales, Supply Planning, Manufacturing, and Logistics teams, Monitor product availability and supply risks, Contribute to operational excellence through stakeholder reporting and process improvements
Seniority
Individual Contributor, Entry to Mid-level
