Sales Support Consultant
Core
Develop maintenance and repair strategies, analyze fleet data, and support contract execution for Caterpillar's Equipment Management Support team serving Mining, Quarrying, and Waste Industries.
Role type
Senior IC Sales Support Consultant (Equipment Management)
Builds
Equipment operational models, maintenance strategies, and service agreements for Cat Solutions & Services customers.
Domain
Industrial equipment management (Mining, Quarrying, Waste)
Required skills
maintenance strategy development, equipment lifecycle management, fleet optimization, contract performance analysis, data interpretation, relationship management, continuous improvement
Preferred skills
Caterpillar dealer/customer-facing experience, knowledge of Caterpillar service systems, experience with Service Option Collaborator/Cat Calculator/SIS/AMT tools, understanding of Mining Equipment Management practices
Technologies
Service Option Collaborator, Cat Calculator, SIS, AMT
Responsibilities
Develop maintenance and repair operational strategies; Analyze fleet and maintenance data to support equipment life cycle decisions; Monitor agreement performance and provide recommendations; Support rebuilds, repair, and replacement planning; Evaluate component life strategies; Collaborate on contract review audits and service agreement development
Seniority
Senior, hands-on IC