Senior Salesforce Business Analyst
Core
Establishing presence, organization, and culture for digital product development at Caterpillar's Cat Digital unit, serving global customers and dealers with heavy machinery solutions.
Role type
Senior Salesforce Business Analyst
Builds
Digital solutions for heavy machinery customers and dealers using data, telematics, and AI
Domain
Heavy machinery / Industrial IoT / Digital Transformation
Deliverable
product features
Required skills
Agile methodologies (Scrum, SAFe, Kanban), Project management, Business feature definition, Product backlog management, Capacity planning, Estimation, Cross-functional communication, Technical problem identification
Preferred skills
PSM/PSPO/PAL-E/SAFe certification, PMI/PMP certification, Financial industry background, Salesforce Platform/Experience Cloud knowledge, Salesforce Admin/Business Analyst certification
Technologies
MS Azure DevOps, Salesforce Platform, Experience Cloud
Responsibilities
Manage day-to-day project activities and schedules; Direct and motivate project teams; Evaluate and manage deliverables; Capture work items in MS Azure DevOps; Define business features based on research and customer interviews; Assist with product backlog definition; Estimate delivery dates for Epics and Features; Produce reports and status documentation; Represent the team in cross-functional meetings; Work on complex application/technical problem resolution
Seniority
Senior, hands-on IC with leadership and mentoring responsibilities
