Senior Salesforce Business Analyst
Core
Senior Salesforce Business Analyst establishing Cat Digital's presence, driving digital product development for heavy machinery customers using Salesforce, Azure DevOps, and Agile methodologies.
Role type
Senior IC Salesforce Business Analyst
Builds
Digital solutions and product features for Caterpillar's connected assets and dealer network
Domain
Industrial machinery / Digital transformation
Deliverable
product features
Required skills
Salesforce Platform/Experience Cloud, Azure DevOps, Agile/Scrum/SAFe, project management, backlog definition, capacity planning, stakeholder communication
Preferred skills
PSM/PSPO/SAFe certification, PMP, Financial industry background, Salesforce Administrator/Business Analyst certification
Technologies
Salesforce, Microsoft Azure DevOps
Responsibilities
Manage day-to-day project activities and schedules; direct and motivate project teams; define business features based on customer research; estimate delivery dates for Epics and Features; produce status reports and documentation; represent the team in cross-functional meetings; resolve complex application/technical problems
Seniority
Senior, hands-on IC with leadership responsibilities
