Casual Hotel Front Office Receptionist
Core
Engage guests warmly, handle enquiries, and manage efficient check-ins and check-outs.
Role type
Front Office Receptionist
Builds
Guest check-in/check-out processes, reservation management, and front desk operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Customer service, conflict resolution, time management, problem-solving, cash handling, transaction processing, Microsoft Office Suite, Opera Property Management System
Responsibilities
Engage guests warmly, handle enquiries, manage check-ins and check-outs, handle customer complaints, process cash transactions, work flexible shifts (AM, PM, Night)
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