Patient Access Representative - Emergency Department
Core
Front line support for the Emergency Department, handling patient registration, check-in/out, insurance verification, and financial collections.
Role type
Senior Patient Access Representative
Builds
Patient intake and discharge workflows for the Emergency Department
Domain
Healthcare / Emergency Medicine
Deliverable
client delivery
Required skills
Insurance verification, patient registration, financial collections, regulatory form completion, medical record maintenance, HIPAA compliance, appointment scheduling
Preferred skills
Mentoring team members, training peers
Technologies
None stated
Responsibilities
Greet and register incoming patients; verify demographics and insurance; collect fees and communicate financial obligations; complete regulatory forms; schedule follow-up appointments; maintain medical records; assist with referrals and pre-certifications.
Seniority
Senior, hands-on IC