Patient Access Representative
Core
Front-line administrative support for patient registration, check-in/out, appointment scheduling, and financial processing at a healthcare facility.
Role type
Patient Access Representative
Builds
Patient visit workflows and financial transactions
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Patient registration, appointment scheduling, insurance verification, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical operations, customer service, office procedures
Responsibilities
Greet and register incoming patients, verify demographics, schedule appointments, read and interpret insurance responses, collect fees and copays, process multi-channel patient requests, maintain medical records, ensure privacy compliance
Seniority
Entry-level, individual contributor
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