Patient Access Representative
Core
Front-line support for patient registration, check-in/out, appointment scheduling, and financial processing at a health department.
Role type
Patient Access Representative
Builds
Patient visit workflows and appointment schedules
Domain
Healthcare administration
Required skills
Patient registration, insurance verification, appointment scheduling, financial collection, HIPAA compliance, medical record maintenance
Preferred skills
Clerical work, customer service, office procedures
Responsibilities
Greet and register incoming patients, verify demographics, read and interpret insurance responses, collect fees and financial signatures, schedule follow-up appointments, process multi-channel messages regarding appointments and referrals, maintain patient recall lists, perform cash posting, ensure patient confidentiality.
Seniority
Entry-level, individual contributor