Senior Product Manager – Employee Experience
Core
Define vision, strategy, and roadmap for employee and manager experience within Nordstrom's digital workplace and HR Operations, leading a unified self-service hub.
Role type
Senior Product Manager (Employee Experience)
Builds
Unified self-service hub (web/mobile) for employee and manager operational touchpoints
Domain
Retail / Human Resources Technology
Deliverable
product features
Required skills
Product vision and strategy definition, end-to-end employee-facing product ownership, AI/ML product capability definition, Generative AI concepts (agentic patterns, RAG, NLP), product metrics tracking (adoption, deflection), stakeholder requirement translation, critical thinking and problem-solving, product lifecycle management, Agile development principles, data analysis
Preferred skills
HR technology platforms (Workday, ServiceNow HRSD), retail industry product experience, product management tools (Aha!, Jira)
Technologies
Workday, ServiceNow HRSD, Aha!, Jira
Responsibilities
Craft multi-year product vision and align with company strategy, break down roadmaps into releasable features, prioritize feature backlog based on impact and complexity, lead customer research and synthesize insights, write user stories and acceptance criteria, drive progress and manage risks across domains, determine testing strategy, communicate impacts across the business, develop feature timeline and sequencing plans
Seniority
Senior, hands-on IC