Alpha Client Operations and Services Delivery-APAC, SVP
Core
Executive leadership for the delivery, governance, operational performance, and client experience of Alpha clients across the APAC region.
Role type
SVP, Client Operations and Service Delivery
Builds
Regional service model, operational resiliency, and strategic growth for institutional investment clients
Domain
Institutional Investment Operations / Asset Servicing
Required skills
Investment operations leadership, strategic client relationship management, operating model transformation, risk management and governance, workforce planning, commercial acumen, regulatory engagement
Preferred skills
Executive presence, cross-functional collaboration, talent development, regulatory navigation
Technologies
N/A
Responsibilities
Establish regional service strategy, ensure SLA achievement, lead risk management and escalation protocols, optimize operating efficiency and capacity, partner on new business growth, develop leadership talent
Seniority
Senior, executive leadership (SVP)
