Level 3 Application Engineering / Product Specialist, Officer
Core
Advanced escalation layer for complex CRIMS technical, functional, and operational issues, diagnosing root causes and bridging to Product Engineering.
Role type
Senior IC application engineering specialist (financial services)
Builds
CRIMS trading platform stability and operability
Domain
Financial services / investment management / trading systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Root-cause analysis, SQL, database analysis, defect recreation, workaround design, Jira management, runbook authoring, observability tooling, C#/.Net or Java familiarity
Preferred skills
CRIMS domain expertise, C#/.Net or Java, observability tooling (Dynatrace, Datadog, SolarWinds)
Technologies
CRIMS, SQL, Jira, Dynatrace, Datadog, SolarWinds, C#/.Net, Java
Responsibilities
Provide technical leadership on Sev1 incidents, perform deep troubleshooting across logs and databases, conduct structured root-cause analysis, partner with QA to reproduce defects, engineer workarounds for trading functions, manage escalations from L2, liaise with Product Engineering, define monitoring requirements and author runbooks, act as entry point for new product introduction
Seniority
Senior, hands-on IC