Senior Product Software Engineer
Core
Senior engineer focused on debugging, reproducing, and fixing complex production issues to ensure platform stability and customer success.
Role type
Senior Product Software Engineer (Debugging & Incident Response)
Builds
Production code fixes, patches, and preventive measures for mission-critical applications
Domain
Enterprise software, financial services (implied by Wolters Kluwer), .NET ecosystem
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
C#, .NET Core/.NET Framework, SQL Server, WebAPI, log analysis, debugging, root cause analysis, Git, incident management systems, test case design, code refactoring
Preferred skills
Cloud platforms (Azure, AWS), CI/CD pipelines, DevOps concepts, AI tools usage, SAFe methodology
Technologies
C#, .NET Core, .NET Framework, SQL Server, WebAPI, ServiceNow, Salesforce, Jira, InstaBug, SumoLogic, Splunk, Datadog, Git, Azure, AWS
Responsibilities
Analyze and triage customer-reported issues to determine root causes; Debug, reproduce, and validate complex scenarios in the proprietary language/platform environment; Develop, test, and deliver high-quality code fixes and improvements; Identify recurring issues and propose preventive measures or code refactoring opportunities; Collaborate with product engineering teams to ensure fixes align with product architecture and roadmap; Analyze logs, monitor system behavior, and simulate problems to reproduce issues.
Seniority
Senior, hands-on IC