Bilingual System Operations Specialist (Japanese)
Core
Monitoring, controlling, and maintaining mission-critical technology systems across expansive infrastructure environments while acting as a trusted advisor to customers.
Role type
Senior Unified Systems Operator (Infrastructure)
Builds
Stable and secure IT infrastructure operations for leading businesses
Domain
IT Infrastructure & Systems Operations
Deliverable
infrastructure
Required skills
Japanese (fluent, JLPT N3+), English (fluent), IT systems troubleshooting, client communication, event/alert validation, preventative maintenance, problem-solving
Preferred skills
Windows/Linux OS knowledge, Batch Operations, Windows Server certification
Technologies
Windows, Linux, Windows Server
Responsibilities
Monitor and validate events or alerts, execute preventative tasks, escalate potential outages, apply proactive approach to challenges, interact directly with customers to understand needs, collaborate with diverse teams on projects
Seniority
Mid-Senior, hands-on IC