Japanese Language Expert
Core
Provide Japanese language support for client interactions, documentation, and service operations while resolving complex operational and technical challenges.
Role type
Japanese Language Specialist (IT Service Management)
Builds
Service delivery and client communication for global clients in banking, retail, and technology
Domain
IT Services / Technical Support
Deliverable
client delivery
Required skills
Japanese language expertise, English language expertise, IT Service Management (ITSM) tools proficiency, technical troubleshooting, stakeholder collaboration, process improvement
Preferred skills
Multicultural team collaboration, stakeholder management, prioritization in fast-paced environments, continuous learning
Technologies
ServiceNow, Jira
