L2 - Collaboration & Tenant Platform Specialist
Core
Diagnose complex issues across servers, networks, cloud environments, and systems to identify root causes and recommend solutions balancing technical feasibility and customer priorities.
Role type
L2 Systems Engineering Specialist (Infrastructure & Cloud)
Builds
Reliable enterprise IT infrastructure solutions across hybrid cloud and on-prem environments
Domain
Enterprise IT, Cloud Computing, Systems Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Systems administration, DevOps engineering, Systems architecture, Public cloud AWS domain expertise, Windows and Linux Operating System knowledge, Root cause analysis, Process automation, Cross-functional collaboration
Preferred skills
Design techniques for technical plans, Logical reasoning, Analytical problem-solving
Technologies
AWS, Windows, Linux
Responsibilities
Diagnose complex infrastructure issues across servers, networks, and cloud environments; Test, refine, and automate processes to improve reliability; Plan end-to-end infrastructure solutions and integrate systems in hybrid environments; Coordinate cross-functional teams including Architects and Project Managers; Document architectures and procedures for operational continuity.
Seniority
Mid-level, hands-on IC
