Senior Associate, HR Services
Core
Execute personnel administration and employee data processes for France and Italy, managing HR case resolution and operational transactions.
Role type
HR Operations Specialist (Case Management)
Builds
HR service delivery for EMEA region (France/Italy)
Domain
Human Resources / Shared Services
Deliverable
client delivery
Required skills
HR case management, employee lifecycle administration, HR data documentation, payroll issue support, cross-functional collaboration, process improvement, knowledge base management
Preferred skills
HR systems (Workday, ServiceNow), MS Excel
Technologies
MyKyndryl, HR ticketing systems, Workday, ServiceNow
Responsibilities
Manage employee and manager inquiries via HR systems; Process standard employment documentation; Execute onboarding to offboarding transactions; Support payroll processing and resolve escalations; Drive process standardization; Maintain internal knowledge base
Seniority
Junior, operational IC