Banking App support engineer
Core
Provide L1/L2 24/7 support for core banking applications, analyzing, debugging, and resolving production issues.
Role type
Application Support Engineer (L1/L2)
Builds
Core banking systems (Flexcube Retail, Internet Banking, Mobile Banking, Payments, CRM)
Domain
Banking (India-specific requirements)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SQL, Linux, Oracle, IIS, DevOps, API, troubleshooting, application monitoring, log checking, incident management, root cause analysis, scripting, automation, Agile methods, service architecture, integration
Preferred skills
Software Engineering Life Cycle deliverables, DevSecOps processes
Technologies
Flexcube Retail (FCR), SQL, Linux, Oracle, IIS, DevOps, API
Responsibilities
Analyze and resolve production issues, prepare MIS reports for regulatory requirements, perform root cause analysis, collaborate with business and IT teams, implement automation scope
Seniority
Mid-level (4-6 years experience)
