Senior Application Support
Core
Provide maintenance, installation, troubleshooting, and process optimization for financial software applications and interfaces.
Role type
Senior Application Support Specialist (Financial Services)
Builds
Financial solution applications, reporting solutions, and interfaces for global fund administration clients.
Domain
Financial Services / Fund Administration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
IT application support in financial sector, Change and Release Management, IT services operation, scripting (Linux/Solaris, Power shell), SQL/PL SQL, enterprise reporting tools (SSRS), financial reporting applications (Abacus), middleware and backend system support, FTP/SFTP solutions (Globalscape), process design and implementation.
Preferred skills
Core Banking solution knowledge (Olympic Banking System), tolls experience (SWIFT, FIX), ticketing tools (Service Now), Agile and DevOps methodologies, German/French language skills.
Technologies
SSRS, Abacus, Service Now, SWIFT, FIX, Globalscape, Linux, Solaris, Power shell, SQL, PL SQL, FTP, SFTP, Olympic Banking System.
Responsibilities
Maintain and support the Applications landscape including reporting solutions and interfaces; Ensure adherence to change management and release management procedures; Collaborate with development teams on releases; Support development of customer centric systems and processes; Troubleshoot issues and optimize business processes; Participate in testing phases for new application development and enhancements.
Seniority
Senior, hands-on IC