Senior Commercial Collections Representative
Core
Provide strategic oversight of a specialized high-risk commercial collections portfolio, lead resolution efforts, and develop strategies to reduce delinquency and mitigate losses.
Role type
Senior Commercial Collections Representative
Builds
Account solutions and vendor remedies for complex delinquent loans
Domain
Commercial Banking / Credit Risk
Required skills
Commercial collections support, credit and account analysis, risk assessment, policy interpretation, compliance adherence, negotiation, process improvement, coaching
Preferred skills
Governance oversight, root-cause analysis, Microsoft Office Suite (Word, Excel, Outlook), Artiva, Lease Connect
Responsibilities
Manage and negotiate high-risk delinquent loan portfolios, interpret policies and compliance requirements, assist in setting performance standards, provide subject matter expertise to less experienced staff, collaborate with peers and managers to resolve issues
Seniority
Senior, hands-on IC