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Senior Commercial Collections Representative

DES MOINES, IA, USFull-time2026-10-22 → 2026-11-10
Hybrid · United StatesNo visa sponsorship

Core

Provide strategic oversight of a specialized high-risk commercial collections portfolio, lead resolution efforts, and develop strategies to reduce delinquency and mitigate losses.

Role type

Senior Commercial Collections Representative

Builds

Account solutions and vendor remedies for complex delinquent loans

Domain

Commercial Banking / Credit Risk

Required skills

Commercial collections support, credit and account analysis, risk assessment, policy interpretation, compliance adherence, negotiation, process improvement, coaching

Preferred skills

Governance oversight, root-cause analysis, Microsoft Office Suite (Word, Excel, Outlook), Artiva, Lease Connect

Responsibilities

Manage and negotiate high-risk delinquent loan portfolios, interpret policies and compliance requirements, assist in setting performance standards, provide subject matter expertise to less experienced staff, collaborate with peers and managers to resolve issues

Seniority

Senior, hands-on IC