Field Service Engineer – Chicago, Illinois and surrounding suburbs
Core
Provide efficient and effective field service support for BD Pyxis automated dispensing systems in healthcare facilities, including service, repair, preventative maintenance, calibration, and installations.
Role type
Field Service Engineer (Medical Device Hardware/Software)
Builds
BD Pyxis automated dispensing systems for healthcare facilities
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, software troubleshooting, preventative maintenance, calibration, installations, customer training, inventory management, mechanical aptitude, computer proficiency, Windows OS, networking, medical device repair, on-call availability, physical lifting (70 lbs)
Preferred skills
ATM experience, military Bio-Med experience, customer support center experience, hospital pharmacy technician experience, hospital Bio-Med environment experience
Technologies
Windows OS, networking, BD Pyxis systems
Responsibilities
Provide remote troubleshooting and on-site service for dispensing systems; execute preventive maintenance programs and deliver field services; maintain detailed documentation of service activities and assets; demonstrate superior troubleshooting for hardware and software issues; commit to ongoing professional development and training.
Seniority
Mid-level, hands-on IC
