Field Service Engineer – Chicago, Illinois and surrounding suburbs
Core
Provide efficient and effective field service support for BD Pyxis automated dispensing systems in healthcare facilities, including service, repair, preventative maintenance, calibration, and installations.
Role type
Field Service Engineer (Medical Devices)
Builds
BD Pyxis automated dispensing systems for healthcare facilities
Domain
Healthcare / Medical Technology
Deliverable
physical/clinical work
Required skills
hardware troubleshooting, software troubleshooting, preventative maintenance, calibration, installations, customer training, inventory management, mechanical aptitude, computer proficiency, networking knowledge, medical device repair, Windows OS, CompTIA A+ certification, Customer Support Certification
Preferred skills
ATM experience, military Bio-Med experience, customer support center experience, hospital pharmacy technician experience, hospital Bio-Med environment experience
Technologies
BD Pyxis systems, Windows OS, networking tools
Responsibilities
Provide comprehensive technical support for BD Pyxis automated dispensing systems including remote troubleshooting and on-site service; Execute preventive maintenance programs and deliver efficient field services including installations, repairs, calibrations, and customer training; Maintain detailed documentation of all service activities, expenses, and time distribution; Demonstrate superior troubleshooting abilities for both hardware and software issues; Commit to ongoing professional development through continuous training on products and applications.