Workers Compensation Unit Manager
Core
Manage a team of Workers Compensation claim professionals, ensuring product quality, performance, and strategic staffing.
Role type
Senior IC Workers Compensation Unit Manager
Builds
Claims resolution processes and team performance
Domain
Insurance / Workers Compensation
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Staff management, recruitment, performance management, training development, succession planning, claim file review, quality assurance, budget management, data analysis, stakeholder partnership
Preferred skills
Strategic staffing, change leadership, business strategy execution
Technologies
Management information systems, data analytics tools
Responsibilities
Recruit, onboard, and retain top talent; manage staff performance and development; conduct quality file reviews; implement strategies to improve file quality and manage costs; leverage data to support business strategies; partner with business partners, customers, and regulatory agencies
Seniority
Senior, hands-on IC with team leadership