ServiceNow SecOps Implementation Manager
Core
Lead ServiceNow SecOps implementations for clients, guiding security program adoption and project delivery.
Role type
Senior IC ServiceNow SecOps Implementation Manager
Builds
Security program implementations on ServiceNow platform
Domain
Professional Services / Cybersecurity / IT Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow implementation leadership, Security program management, Project scoping and SOW preparation, Architectural design oversight, Developer guidance, Quality assurance, End-user training, Multi-project management, Senior stakeholder consulting
Preferred skills
Independent and team collaboration, Organizational and presentation skills, Problem solving and critical thinking, Project planning methods
Technologies
ServiceNow
Responsibilities
Support pre-sales activities including demonstrations, project scoping, and proof of concepts; Advise clients on leveraging ServiceNow for security programs; Lead project implementation and oversee architectural design; Facilitate project kick-offs and weekly status meetings; Provide guidance to developers on ServiceNow configuration; Conduct final quality assurance reviews; Design and deliver end-user training.
Seniority
Senior, hands-on IC with management responsibilities