Solutions Consultant – Foundation
Core
Drive product adoption and value realization for law firms using AI-powered legal tech platforms through training, demonstrations, and strategic advisory.
Role type
Senior Solutions Consultant (Customer Success)
Builds
Customer adoption programs, success plans, and product-value narratives for law firm clients
Domain
Legal Technology / Enterprise SaaS
Deliverable
product features
Required skills
Product adoption strategy, training and presentation delivery, technical concept translation, account management, ROI analysis, stakeholder engagement
Preferred skills
Legal technology domain knowledge, QBR facilitation, health check execution, storytelling
Technologies
AI platforms, legal tech stacks
Responsibilities
Deliver tailored demonstrations and onboarding sessions, partner with Customer Success Managers on high-touch accounts, lead product-value portions of Quarterly Business Reviews, develop account-specific success plans, gather user feedback for product teams
Seniority
Mid-Senior, hands-on IC
