Channel Development, Lead Retention
Hybrid
Core
Drive sustained mail order pharmacy utilization through strategies that increase refill rates, auto-refill enrollment, and long-term member engagement.
Role type
Associate Director, Channel Development & Retention
Builds
End-to-end member lifecycle strategies for mail order pharmacy services
Domain
Healthcare / Pharmacy / Member Retention
Required skills
Customer engagement strategy, Lifecycle marketing, Cross-functional leadership, Data-driven retention analysis, Performance management, Business case development, Project management, CRM proficiency, Strategic planning, Stakeholder influence
Preferred skills
Degree in Business, Marketing, Healthcare Administration, Pharmacy, or Communications