Consumer Consultant - Branch Channel
Core
Lead cross-functional teams to execute medium- to large-scale physical distribution initiatives for branch/ATM environments.
Role type
Senior IC Consumer Consultant (Physical Distribution)
Builds
Physical distribution plans, site layouts, and branch/ATM operational processes
Domain
Banking / Retail Distribution / Physical Infrastructure
Deliverable
product features
Required skills
Cross-functional team leadership, project management, process improvement, vendor management, change management, strategic planning, risk management, stakeholder communication
Preferred skills
Retail distribution experience, ATM operations knowledge, site layout and construction drawing interpretation
Technologies
Microsoft Office suite, Outlook
Responsibilities
Drive execution of physical distribution initiatives by managing priorities, scope, quality, cost, and risk; Serve as a delegate for the Senior Channel Manager on distribution decisions; Collaborate with ATM, Real Estate, Security, and Technology teams; Review and approve program changes within monetary limits; Implement new processes to improve cost and client experience; Address technical and client experience issues; Maintain databases of distribution plans.
Seniority
Senior, hands-on IC