Analyst: Application Support
Core
Provide technical support and maintenance for the firm's core EMEA finance systems (Aderant Sierra), including time, billing, expenses, and reporting.
Role type
Application Support Analyst (Finance Systems)
Builds
Stable financial operations systems for a global law firm
Domain
Legal services / Finance Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
SQL scripting, SQL stored procedures, ITSM frameworks (ITIL), user support, root cause analysis, systems administration, process improvement
Preferred skills
Aderant Sierra experience, FPMS experience, core finance process knowledge (GL, AP, AR), law firm environment experience
Technologies
Aderant Sierra, Aderant Expert, iTimekeep, BillBlast, SQL, SSRS
Responsibilities
Respond to user queries and requests from fee earners and finance staff; troubleshoot and resolve application problems; monitor financial systems and run month/year-end processing; create and execute SQL scripts; administer finance practice management systems; analyze workflows to improve procedures.
Seniority
Mid-level, hands-on IC
