Senior Solution Specialist, Finance Systems
Core
Operational support and L3 resolution for Finance applications, ensuring swift issue resolution and system stability for Finance users.
Role type
Senior Solution Specialist (Oracle Fusion Cloud ERP)
Builds
Operational stability for Finance applications and support for month-end/year-end activities
Domain
Finance / Oracle Fusion Cloud ERP
Deliverable
client delivery
Required skills
Oracle Fusion Cloud ERP administration, L3 application support, setup & configuration, ETL job monitoring, root cause analysis, System Integration Testing (SIT), User Acceptance Testing (UAT), Proof of Concept (POC) evaluation, SLA management, ITSM/ITIL processes
Preferred skills
Experience with Concur, Kyriba, RPA, OIC, automation, ITIL certification
Technologies
Oracle Fusion ERP, OTBI, BI Publisher, ADFDI, SmartView, BPM Workflow, Oracle AI Studio, FBDI templates
Responsibilities
Provide third-level (L3) resolution for system issues, monitor ETL jobs and interfaces, perform root cause analysis for high-severity incidents, lead process gap identification for Finance/Procurement, validate test results and coordinate fixes, liaise with Oracle Support and internal stakeholders, provide knowledge transfer to L1/L2 support, support internal and SOX audit requirements
Seniority
Senior, hands-on IC
